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EFFECTIVE DATE: FEBRUARY 1, 2024

Welcome to the Resident Home, LLC. (“Resident”) websites, which include, but are not limited to Resident Home, Nectar Sleep, DreamCloud Sleep, Awara Sleep, Siena Sleep, CloverlaneSleep Authority, and Home Well Designed (together, the “Sites” or individually, the “Website”). Please review this Privacy Policy (the “Policy”) and our Terms of Service (“Terms”) carefully because they govern your access to and use of the Sites as well as any services (“Services”) we may provide you through the Sites. This Policy and these Terms form a contract between us.

By using any of our Services, you agree that any personal information that we collect from or about you through our Services will be handled as described in this Privacy Policy.

Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and any other applicable agreements between you and Resident, such as our Terms of Service, including any applicable limitations on damages and the resolution of disputes.

I. INFORMATION WE COLLECT

We collect personal information about you directly from you, from third parties, and automatically through your use of our Services. We may combine personal information collected from or about you from these various sources.

I.A. Information We Collect Directly From You

We may collect personal information about you directly from you. For example, if you register to become a member of Resident to receive discounts and promotional offers from the Resident family of brands, we will collect your email address. If you purchase a product or service, we will collect your name, billing and shipping address, email address, telephone number, and payment card information. We will also collect any other personal information that you provide to us through our Services even if you do not complete a transaction. For example, if you begin filling out a form, we collect the information you enter even if you do not click the submit button; if you chat with us through our Site, we will collect the contents of any messages you send us; if you elect to tell us how you sleep we will collect that information (e.g., side sleeper vs. stomach sleeper); if you sign up to receive emails from us, we will collect your email address; if you complete a survey on our Site, we will collect your responses to the survey, even if you do not complete or submit the survey; and if you enter a promotion, such as a sweepstakes or contest, that we sponsor, we will collect your name, email address, and other information necessary for your participation in the promotion.

I.B. Information We Collect About You From Third Parties

We may also collect personal information about you from third parties. We may obtain information about you from other sources, including through third party services and organizations to supplement information provided by you. For example, if you access our Services through a third-party application, such as a social networking site, we may collect information about you from that third-party application that you have made public via your privacy settings. Information we collect through these services may include your name, your user identification number, your user name, email, profile picture, and your contacts stored in that service. This supplemental information allows us to verify information that you have provided to us and to enhance our ability to provide you with information about our business, products, and Services. In addition, if your friend refers you or purchases our Services on your behalf, then we may collect information such as your contact information, email and shipping addresses from your friend.

I.C. Information We Collect Automatically Through Our Services

We automatically collect personal information about you through your use of our Services, including, without limitation your IP address, location, details about your browser, user settings, operating system and device, Internet service provider, cookie and other unique identifiers, domain name, the website that led you to our Services, the website to which you go after leaving our Services, the dates and times you access our Services, and the links you click and your other activities within the Services. Please see our Cookies and Other Tracking Mechanisms section below for more information. We may combine information we collect automatically with information we collect directly from you or from third parties.

I.D. Cross-Device Tracking

Your browsing activity may be tracked across different websites and different devices or apps. For example, we may attempt to match your browsing activity on your mobile device with your browsing activity on your laptop. To do this our technology partners may share data, such as your browsing patterns, geo-location, and device identifiers, and will match the information of the browser and devices that appear to be used by the same person.

Disclaimer

www.sleepauthority.com is brought to you by Resident. Our company sells Nectar, DreamCloud, Awara, Level Sleep, and Home Well Designed. While we intend for this site to be an educational and useful resource for consumers interested in sleep-related topics, we also promote our family of brands – brands that we believe in – on this website. Where we have commissioned independent research and/or articles to support our content, we will state as such in the sub-heading of the article. Where we compare our brands and products against others, we will provide the review criteria as well as state our basis for choosing the “best” or “top” product in a link accompanying the comparison. Our aim is to assist consumers in choosing the best solution for getting restful and comfortable sleep and it is our belief that there is a Resident product that meets any sleeper’s needs.